Privacy Policy
Last updated January 4 2026
Who we are
Scapa 3D is the trading name used for this website. If you need to contact us about privacy you can use the contact details shown on our website.
What information we collect
We only collect the information you choose to send us through our contact form. This normally includes your name, email address, phone number if you provide it, and the message you write.
Why we collect it
We use your details only to reply to your enquiry, provide information you ask for, give quotes, and arrange work or delivery if you choose to go ahead.
Legal basis for using your data
We use your information because it is necessary to respond to you and take steps you request before any work is agreed. In some cases we may also rely on our legitimate interests to run our business and communicate with customers.
How we store your information
Your message is sent to our email inbox. We take reasonable steps to keep it secure. We do not sell your data and we do not use it for marketing lists unless you clearly ask to be added.
How long we keep it
We keep contact form messages only as long as needed to deal with your enquiry and for basic business records. If you want us to delete an enquiry email, ask us and we will do it unless we need to keep it for legal, accounting, or dispute reasons.
Who we share it with
We do not share your contact details with third parties unless it is necessary to deliver a service you have asked for, for example a courier, or if we are required by law. If we ever need to share details we will only share what is needed.
International transfers
We do not intentionally transfer your personal data outside the United Kingdom. Some email or website services may process data in other countries as part of how the internet works.
Your rights
You have the right to ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or ask us to limit how we use it. You can also object to us using your data in certain situations.
How to make a request
Contact us using the details on this website and tell us what you want. We may ask questions to confirm it is you.
Complaints
If you are not happy with how we handle your data you can complain to the Information Commissioner Office.
Cookies and analytics
This website may use essential cookies needed for the site to work. If we use analytics or tracking tools we will display this in our cookie notice and you can choose your preferences.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be shown on this page.