Privacy Policy
At Scapa 3D, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
What We Collect
We may collect the following personal information:
Your name, email address, and phone number
Project details or order information submitted through our forms
Website usage data via cookies and analytics tools
Why We Collect It
We collect your personal data to:
Respond to enquiries and quote requests
Process and fulfil orders
Improve our website and services
Our lawful bases for processing your data include:
Performance of a contract (e.g. processing your order)
Legitimate interests (e.g. responding to enquiries or improving services)
Consent (e.g. if applicable, for optional marketing)
Data Sharing
We do not sell or rent your personal information.
We may share your data with trusted third parties only where necessary to operate our business, including:
Payment processors (e.g. Stripe)
Shipping and delivery services (e.g. Royal Mail, DPD)
Website analytics providers (e.g. Google Analytics)
All third parties are required to comply with UK data protection laws.
Data Retention
We retain personal data for up to 3 months from the date of collection, unless a longer period is required for legal, tax, or order-related purposes. After this period, data is securely deleted or anonymised.
Security
We use appropriate technical and organisational measures to keep your data secure, including secure systems, restricted access, and regular data reviews.
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing in certain circumstances
To exercise these rights, contact us at info@scapa3d.co.uk.
Cookies
We use cookies and similar technologies on our website for the following purposes:
– **Essential functionality** – to ensure the site works correctly (e.g. forms, navigation)
– **Analytics** – to understand how visitors use our site and improve performance (e.g. Google Analytics)
Some cookies are essential and cannot be turned off. Others (like analytics) are non-essential and are only used if you give consent via our cookie banner.
You can manage your cookie preferences at any time using the banner or by adjusting your browser settings.
Contact Us
If you have any questions or concerns about this policy or your data, please contact us at: